April 2010 |
Legal Humor
Updates Review Coming Updates
Customer Questions from the Last WebNotes The following questions were from ProDoc customers like you in response to last month's ProDoc WebNotes. Q: When are we going to be able to sync SOS with a blackberry, iPhone or other Windows-based phone? Q: When will you have forms that are compatible with Mac and Mac software? A: No problem. We already directed our Tech Support team to get in touch with you and get you the installation program. Who to Call for Billing/Customer Support Issues We have a special team dedicated to Customer Support issues for ProDoc customers. Call 800-759-5418. This is the "ProDoc only" phone number for obtaining Sales information (option 1), Customer Support (option 2), Free Technical Support (option 3), and Free Training (option 4) and it is dedicated exclusively for ProDoc customers. Call this number and you work with the teams that are the most knowledgeable about ProDoc. ProDoc Customer Support: Printing ProDoc Forms Lists Even experienced ProDoc users are often surprised to find out that forms they assumed were not in ProDoc are actually in there. With the hundreds of ProDoc automated forms available to you, perhaps you too find yourself overwhelmed with the task of finding the form you need in ProDoc. We do provide a form-find feature in ProDoc but many users report that they prefer to print their own copies of the forms lists. So, we invite you to learn how to print ProDoc forms lists. Learn the different ways to print ProDoc forms lists >> Practice Tip: "Do Something! Request an Introduction" Allison C Shields of Legal Ease Consulting offers ideas and strategies for taking the next step when you identify a potential client, strategic alliance, or referral source you want to court. Follow her succinct six-step process to grow and develop your client base with confidence. Read Do Something! Request an introduction >> Tech Tip: Enter an Email Address on a Blackberry the Easy Way You know how Microsoft® Outlook enables you to enter a few letters of the email address and it automatically suggests one or more email addresses - saving you time and typing errors? Xobni™ Mobile with Xobni One service does the same thing on your Blackberry. Xobni One provides a powerful index and search capability for your email messages in Microsoft Outlook. Learn more about Xobni One >> Tech Tip: Integrate Elite Calendar Manager with Microsoft Outlook If your firm uses Thomson Reuters®' Elite® Calendar Manager product, a new feature enables it to integrate with your Microsoft Outlook Calendar. Elite Calendar Connect for Microsoft Outlook 5.0 enables you to view your litigation docket in Outlook and on your smart phone after syncing the data. You can also configure Calendar Connect so you receive only the events pertinent to your cases. Learn more about Elite Calendar Connect for Microsoft Outlook 5.0 >> Tech Tip: Protect Your Data in Case Your Laptop is Stolen Preventing unauthorized eyes from perusing your laptop data is a good thing - right? But, how do you do so if your laptop is stolen or you go through customs, for instance? The answer is to encrypt your laptop hard drive so only you can read what's on it. There are many products available to you for this purpose but here are a couple for you to research. Read about BitLocker Drive Encryption (comes free with Microsoft Windows Vista® and 7® >> Vent—Tell Us What's on Your Mind This is your opportunity to what's on your mind. Email us your suggestions and other feedback. |
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